The desk
Write to the engineer.
Feedback is a note. Support is a ticket with an ID. Both land in the same inbox. Complimentary access for sharing Posterior lives on /rewards. Helplines for gambling harm stay on /responsible-gaming.
Feedback
A suggestion, or a bug.
The public rec, the empty board, a sentence that lies. One engineer reads these.
Support ticket
Account, billing, access.
You get a ticket ID and a thread. We do not place, cancel, or change a sportsbook wager.
Existing ticket
Look up a thread.
Ticket ID plus the email you filed with. Wrong pairs look the same as missing tickets.
Posterior cannot place, cancel, or modify a wager at a sportsbook. Operator-account problems go to the operator.